We are a Small, Family-Owned Company and we take customer service seriously!
Our goal is very simple, and is two pronged:
1) Design and Manufacture industry-leading, high-quality products at an affordable price for families all across the globe.
2) Provide world-class customer service, putting the customers' happiness first.
By keeping our goal and mission simple, we can keep a strong focus on the task at hand - serving you and making great products!
If we ever fail to live up to your initial expectations, we guarantee we will make it right. There are no "corporate policies" that you have to go through with other brands out there. Bottom line, if you aren't fully satisfied, we will make it right!
Everyday, we hold team meetings, and our focus in those meetings are about how we can improve the customer experience with our products, what areas we can enhance, and how can we become a better company while continuing to keep the customer first.
We truly do believe you are our family, and we will always strive to keep it that way.
The LoLueMade Company